Job Description
Join our dynamic team at TechGrowth Solutions and launch your career in technology! We're urgently seeking motivated Entry Level IT Support Specialists for immediate hire with comprehensive paid training. No experience required – we'll equip you with the skills to thrive in a fast-paced tech environment. Enjoy competitive pay, growth opportunities, and a collaborative workplace culture.
Why Apply?
- Immediate Start: Begin your new career right away
- Comprehensive Training: 8-week paid program covering hardware, networking, and cybersecurity fundamentals
- Career Growth: Clear advancement path to senior roles
- Benefits Package: Health insurance, retirement plan, and paid time off
Responsibilities
- Provide first-level technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues for clients Install and configure computer systems, networks, and peripherals
- Document technical issues and solutions in CRM systems
- Collaborate with senior team members on complex problems
- Conduct routine system maintenance and updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (required for occasional on-site visits)
- Passion for technology and continuous learning