Job Description
Join TechForward Solutions and launch your career in the booming tech industry! We're seeking motivated entry-level IT Support Specialists to join our dynamic team in Fort Worth. No experience necessary – we provide comprehensive training and mentorship to help you succeed. Enjoy competitive benefits, flexible scheduling, and opportunities for rapid growth. Start tomorrow in a role that values your potential and invests in your future!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions using ticketing systems
- Assist with network administration and security protocols
- Collaborate with senior IT staff on project implementations
- Conduct regular system maintenance and updates
- Train staff on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service orientation with patience and empathy
- Willingness to obtain industry certifications (CompTIA A+)
- Ability to work flexible hours including occasional weekends