Job Description
Launch your tech career with our comprehensive training program! Detroit Tech Academy is seeking motivated individuals for Entry Level IT Support Specialist roles. No prior experience required – we provide paid hands-on training in networking, cybersecurity, and system administration. Join our collaborative team and gain industry-recognized certifications while working on real-world projects. This is your gateway to a stable, high-demand career in Detroit's growing tech sector.
Responsibilities
- Install, configure, and maintain hardware/software systems under mentorship
- Provide technical support to internal teams via ticketing systems and chat
- Participate in 6-month paid training covering CompTIA A+ and Network+
- Document IT procedures and knowledge base articles
- Assist with network monitoring and basic security protocols
- Collaborate with senior engineers on infrastructure projects
- Complete certification requirements within training period
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Availability for weekday training (9am-5pm)
- Passion for technology and eagerness to learn
- Ability to lift 20 lbs for equipment handling
- Valid driver's license (for occasional site visits)
- No criminal background check required