Job Description
Launch your tech career with our comprehensive training program! TechSolutions Northwest seeks motivated entry-level candidates to join our IT Support team in downtown Seattle. No prior experience required – we provide paid hands-on training in cloud technologies, security protocols, and enterprise systems. Enjoy collaborative workspaces, mentorship from senior engineers, and opportunities for certification. Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Install and configure hardware/software systems under supervision
- Provide Tier-1 technical support to internal staff via phone/chat
- Document troubleshooting steps and solution knowledge base
- Participate in bi-weekly training modules on AWS/Azure fundamentals
- Assist with network monitoring and basic security protocols
- Collaborate with cross-functional teams on IT projects
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to learn new technologies through structured training
- Ability to work in a fast-paced, team-oriented environment