Job Description
Launch your tech career with TechSolutions Florida! We're seeking motivated entry-level IT professionals to join our dynamic team in sunny Miami. As a Junior IT Support Specialist, you'll gain hands-on experience in network administration, system troubleshooting, and client support while working with cutting-edge technology. Our comprehensive training program ensures you develop industry-relevant skills in a collaborative environment. Join us to build a strong foundation for your IT career while enjoying Florida's vibrant lifestyle!
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity best practices and data protection protocols
- Document technical issues and solutions in our ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Conduct user training on company software and systems
- Monitor network performance and security alerts
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical skills
- Excellent verbal and written communication abilities
- CompTIA A+ certification preferred (not required)
- Valid Florida driver's license (for occasional site visits)