Job Description
Join our dynamic team as an entry-level IT Support Specialist at TechWichita Solutions! We're seeking passionate tech enthusiasts eager to launch their careers in Wichita's growing tech hub. You'll gain hands-on experience with cutting-edge systems while supporting local businesses. Enjoy competitive compensation, comprehensive training, and a collaborative work environment designed for professional growth.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT incidents and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior technicians on complex technical projects
- Train end-users on new software and system updates
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service orientation with patience and empathy
- CompTIA A+ certification preferred (not required)