Job Description
Launch your career in technology with our comprehensive training program! TechGrowth Solutions is seeking motivated individuals for our full-time IT Support Specialist position in San Jose. No prior experience required—we provide all necessary training to transform you into a tech professional. Join our innovative team and gain hands-on experience in network administration, cybersecurity, and cloud technologies while earning a competitive salary. This role includes mentorship, certification prep, and growth opportunities within a dynamic tech hub.
Responsibilities
- Provide technical support to clients and internal teams via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Participate in 12-week paid training program covering IT fundamentals
- Document technical issues and implement solutions following best practices
- Collaborate with senior engineers on complex system deployments
- Stay current with emerging technologies through continuous learning modules
- Support cybersecurity protocols and data protection initiatives
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation
- Passion for technology and willingness to learn
- Must pass background check and drug screening
- IT- or customer service experience a plus but not required