Job Description
Launch your tech career with our comprehensive paid training program! TechStart Academy is seeking motivated entry-level candidates to join our IT Support team in Detroit. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Work alongside industry experts in a dynamic, growth-oriented environment while earning competitive compensation and benefits. This is your opportunity to build in-demand skills and transition into a stable, high-growth field.
What We Offer:
- 4-week paid technical training program
- Industry-recognized certifications upon completion
- Mentorship from senior IT professionals
- Clear career progression path
- Health, dental, and vision benefits
Responsibilities
- Provide Tier 1 technical support to internal staff via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain knowledge base articles
- Assist with network monitoring and basic security protocols
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to maintain technical proficiency
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to learn new technologies quickly
- Ability to work independently and as part of a team
- Valid driver's license (for occasional equipment pickups)
- Pass background check and drug screening