Job Description
Launch your tech career with industry-leading training! TechAdvance Solutions is seeking motivated individuals to join our IT Support team in Charlotte. No prior experience required – we provide comprehensive paid training covering network administration, cybersecurity fundamentals, and cloud technologies. Join a dynamic team supporting Fortune 500 clients while advancing your skills through our structured development program.
Why join us?
- Free industry-recognized certifications (CompTIA A+, Network+)
- Mentorship from senior engineers
- Clear career progression path
- Modern hybrid work schedule
Responsibilities
- Provide Tier 1/2 technical support for 500+ enterprise clients
- Deploy and configure Windows/macOS systems and cloud applications
- Monitor network infrastructure using SolarWinds and Nagios
- Document solutions in knowledge base and ticketing systems
- Collaborate with security team on vulnerability remediation
- Train end-users on new software implementations
- Participate in 24/7 on-call rotation (rotating schedule)
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Basic understanding of computer hardware/software
- Excellent written and verbal communication skills
- Ability to lift 30lbs for equipment handling
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening
- Willingness to obtain certifications within 6 months