Job Description
Join Our Urgent Hiring Initiative in San Jose! We're seeking motivated individuals for our comprehensive IT Support training program. No prior experience required – we provide all necessary certifications and hands-on training to launch your tech career. Our award-winning team offers competitive pay, career advancement paths, and a supportive work environment in the heart of Silicon Valley.
Perfect for career changers and recent graduates! Enjoy:
- 6-week paid training program
- Industry-recognized certifications
- Mentorship from senior engineers
- Full benefits package
- Flexible work options
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document troubleshooting processes and maintain service logs
- Collaborate with cross-functional teams on system upgrades
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
- Participate in after-hours rotation for critical incidents
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA A+/Network+ certifications
- Valid driver's license for occasional site visits
- Must pass background check and drug screening