Job Description
Launch your IT career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our award-winning IT Support team. No prior experience required – we'll provide hands-on training in networking, security, cloud technologies, and customer service. Enjoy a modern work environment with career advancement opportunities, competitive benefits, and mentorship from industry experts. Join our mission to deliver cutting-edge tech solutions while growing your professional skills.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide technical support to internal/external clients
- Document IT procedures and troubleshooting steps
- Collaborate with senior engineers on complex projects
- Participate in ongoing training modules
- Monitor system performance and security protocols
- Assist with network infrastructure management
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Basic computer literacy (Windows/Mac OS)
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Willingness to obtain industry certifications
- Reliable transportation to our Austin office
- Passion for technology and continuous learning