Job Description
Launch your tech career tomorrow with our comprehensive training program! Join TechGrowth Solutions as an IT Support Specialist in Dallas and gain industry-recognized certifications while earning. We provide paid hands-on training in network administration, cybersecurity fundamentals, and cloud technologies—no prior experience required. Our fast-paced environment offers career growth paths to senior roles within 18 months. Enjoy competitive benefits, flexible scheduling options, and a collaborative team culture committed to your professional development.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to 50+ employees
- Manage network security protocols and access controls
- Document IT processes and maintain system documentation
- Collaborate with senior engineers on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and implement optimization measures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong written and verbal communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during training
- Ability to lift 30 lbs and work in a standing/walking environment