Job Description
Join TechForward Solutions as an Entry-Level IT Support Specialist and kickstart your tech career! We provide comprehensive paid training for motivated individuals seeking hands-on experience in network administration, cybersecurity, and system troubleshooting. Our collaborative environment offers mentorship from industry experts and a clear path to career advancement. Perfect for recent graduates or career changers with passion for technology.
What You'll Gain:
- 6-week paid training program covering essential IT skills
- Industry certifications preparation (CompTIA A+, Network+)
- Mentorship from senior engineers
- Full benefits package including health insurance and 401K
- Opportunities for specialization in cybersecurity or cloud computing
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Monitor network security and perform vulnerability assessments
- Document IT processes and maintain service tickets
- Collaborate with cross-functional teams on tech projects
- Participate in continuous learning and skill development
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to learn technical concepts quickly
- Ability to work independently and in team environments
- Valid driver's license (for occasional on-site visits)