Job Description
Launch your tech career with TechGrowth Solutions! We're hiring Entry-Level IT Support Specialists in Houston, TX with paid training and immediate hire opportunities. No experience required – we provide comprehensive training to transform you into an IT professional!
This full-time role offers competitive benefits, career growth, and hands-on experience in network management, system administration, and cybersecurity fundamentals. Join our dynamic team and start your journey in the thriving Houston tech scene today!
Responsibilities
- Provide technical support to clients via phone, email, and in-person
- Diagnose and resolve hardware/software issues including OS troubleshooting
- Install, configure, and maintain network infrastructure and security systems
- Create and maintain detailed documentation of support procedures
- Collaborate with senior technicians on complex system implementations
- Monitor network performance and security protocols
- Participate in ongoing training to master new technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Willingness to learn technical concepts through structured training
- Valid driver's license for occasional on-site support