Job Description
Launch your tech career with comprehensive training as an IT Support Specialist at TechSolutions Inc. We're seeking motivated individuals in Chicago to join our dynamic team and gain hands-on experience in enterprise IT infrastructure. This full-time role includes paid training, mentorship, and clear career progression paths. Join us to build foundational skills in network administration, cybersecurity, and cloud technologies while supporting Fortune 500 clients. We value curiosity and offer a collaborative environment where your growth is our priority.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain Windows/Linux workstations and servers
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and implement security best practices
- Train end-users on new technology deployments
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of networking concepts (TCP/IP, DNS)
- Customer service experience or strong communication skills
- Ability to learn technical systems quickly
- CompTIA A+ or Network+ certification (training provided)
- Valid driver's license and reliable transportation
- US citizenship or work authorization required