Job Description
Join our award-winning IT team in Denver with fully paid training for entry-level professionals! We're urgently hiring motivated individuals to launch their careers in technology. No experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy competitive benefits, growth opportunities, and a supportive team environment. Start your tech journey today!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install, configure, and troubleshoot desktop/laptop hardware and software
- Monitor network security and assist with incident response
- Document technical issues and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Participate in ongoing certification training programs
- Support office infrastructure including printers and AV equipment
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy (Windows/Mac OS)
- Excellent communication and customer service skills
- Ability to work in fast-paced, deadline-driven environments
- Willingness to obtain CompTIA A+ certification (provided)
- Pass background check and pre-employment assessment