Job Description
Transform your career with our fully paid IT Support Specialist training program! No prior experience required – we invest in passionate individuals ready to launch high-demand tech careers. Join our Atlanta-based cohort for immersive hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Upon completion, secure a full-time position with competitive benefits and growth opportunities in one of America's fastest-growing tech hubs.
Responsibilities
- Complete 12-week paid curriculum covering Windows Server, cloud computing, and help desk protocols
- Master diagnostic tools and remote support systems under mentor guidance
- Resolve Tier 1 technical issues for enterprise clients during practicum
- Implement security protocols and maintain network documentation
- Collaborate with cross-functional teams on infrastructure projects
- Attain CompTIA A+ certification through sponsored training
Qualifications
- No experience required – passion for technology is essential
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Ability to commit to 40-hour training schedule
- Basic computer literacy and internet navigation skills
- Valid driver's license for occasional client site visits
- Background check and drug test required post-training