Job Description
Are you looking for a rewarding career in Information Technology?
Apex Digital Solutions is currently seeking a motivated Entry Level IT Support Specialist to join our growing team in Miami, FL. We offer immediate hiring opportunities for candidates with a passion for technology and a desire to learn. No prior experience is required; we provide comprehensive training to help you succeed.
As part of our support team, you will play a crucial role in maintaining our client's IT infrastructure and ensuring smooth operations. This is a fantastic opportunity to launch your career in the tech industry.
Responsibilities
- Assist in diagnosing and resolving basic hardware and software technical issues.
- Provide first-level technical support to end-users via phone, email, and ticketing systems.
- Perform routine maintenance on computer systems, printers, and network devices.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with senior engineers to learn advanced troubleshooting techniques.
- Install, configure, and update software applications for clients.
Qualifications
- High School Diploma or GED required.
- Basic knowledge of Microsoft Windows and Office Suite is a plus.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to obtain relevant IT certifications (we assist with training).