Job Description
Transform your career with our comprehensive paid IT training program! No experience required—just ambition and drive. TechGrowth Solutions offers a 12-week paid training bootcamp followed by a full-time position as an IT Support Specialist. You'll master network troubleshooting, cybersecurity basics, and system administration while earning $38,000-$52,000 annually. Join our San Antonio team and build a future-proof career in technology. Note: We also have opportunities in Raleigh, NC for graduates!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and maintain hardware/software systems
- Document IT incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex network issues
- Conduct regular system backups and security updates
- Train end-users on new technologies and best practices
- Participate in continuous learning modules for skill advancement
Qualifications
- High school diploma or equivalent (college preferred)
- Zero prior IT experience required
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy (Windows OS, internet navigation)
- Ability to work in fast-paced, collaborative environments
- Commitment to completing the full training program
- Valid driver's license for occasional on-site support