Job Description
Launch your tech career with paid training and immediate hire at TechAdvance Solutions! We're seeking motivated individuals in Columbus, OH to join our IT Support team – no prior experience required. Our comprehensive 8-week training program covers networking, security, and troubleshooting, followed by direct placement in a full-time role. Enjoy competitive benefits, career growth opportunities, and a supportive learning environment. Start your journey today with one of Ohio's top tech employers!
Responsibilities
- Provide technical support to internal teams via phone, email, and remote assistance
- Install, configure, and maintain hardware/software systems
- Document IT issues and resolutions using ticketing systems
- Collaborate with senior technicians on complex infrastructure projects
- Participate in ongoing training to maintain technical certifications
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service aptitude
- Willingness to obtain CompTIA A+ certification during training
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license for occasional off-site support
- Pass background check and drug screening