Job Description
Are you looking to launch a rewarding career in Information Technology but lack the experience? Apex Technical Solutions is currently offering a Paid Training Program for motivated individuals in San Diego.
As a premier technical staffing firm, we bridge the gap between talent and opportunity. We are seeking ambitious candidates who are eager to learn and grow within a fast-paced corporate environment. If you have a knack for problem-solving and a desire to help others, this is the perfect launchpad for your IT career.
Why Join Us?
- Comprehensive Paid Training: We invest in your future. No prior IT experience required.
- Competitive Salary: Earn a solid income while you learn.
- Modern Workplace: Work with cutting-edge technology in a collaborative San Diego office.
- Career Advancement: Clear pathways to senior IT roles.
What You'll Do
As an IT Support Specialist Trainee, you will work closely with our senior engineering team to deliver top-tier technical support.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal employees via phone, email, and ticketing systems.
- Troubleshoot hardware, software, and network connectivity issues efficiently.
- Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and mobile devices.
- Document all IT incidents, resolutions, and system configurations in our ticketing database.
- Collaborate with the IT team to deploy new software updates and security patches.
- Monitor system performance and proactively identify potential issues.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- No prior IT experience required, but a strong aptitude for learning new technology is essential.
- Basic computer literacy (Microsoft Office Suite, Windows OS, Mac OS).
- Excellent interpersonal and communication skills with a customer-first mindset.
- Ability to work independently and as part of a team in a professional office setting.
- Valid driver's license and reliable transportation (optional for office roles).