Job Description
Launch your tech career with our paid training program – no experience required! TechLaunch Academy is seeking motivated individuals in Charlotte, NC to join our immersive IT Support Specialist training. This 12-week program combines hands-on learning with guaranteed job placement upon completion. You'll gain industry certifications, mentorship from senior engineers, and a full-time role with competitive benefits. We cover all training costs and provide a living stipend during your learning journey. Transform your passion for technology into a stable, high-demand career.
Responsibilities
- Complete comprehensive IT training curriculum covering networking, security, and cloud fundamentals
- Participate in hands-on labs and real-world troubleshooting scenarios
- Earn industry-recognized certifications (CompTIA A+, Google IT Support)
- Shadow senior technicians and contribute to live IT support operations
- Develop documentation and SOPs for IT processes
- Collaborate with cross-functional teams on system implementations
- Maintain a professional portfolio of technical projects
Qualifications
- High school diploma or equivalent required
- No prior IT experience necessary – we'll train you!
- Strong problem-solving and critical thinking abilities
- Excellent communication and customer service skills
- Basic computer literacy and internet navigation proficiency
- Ability to learn technical concepts quickly
- Self-motivated with strong time management skills
- Valid driver's license and reliable transportation