Job Description
Start your tech career immediately in Houston! Houston Tech Academy is hiring motivated individuals for our fully paid training program. No prior experience required – we'll provide comprehensive hands-on training in network administration, cybersecurity basics, and customer support. Join our dynamic team and launch your IT career in just 6 weeks with guaranteed placement upon completion.
Why Join Us?
- 100% paid training ($2,000 training stipend)
- Immediate start date
- Career advancement opportunities
- Modern downtown Houston office
- Comprehensive benefits package
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in CRM systems
- Collaborate with senior engineers on complex escalations
- Conduct basic network diagnostics and maintenance
- Train end-users on new technologies and best practices
- Adhere to IT security protocols and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced team environment
- Customer service mindset with patience and empathy
- Willingness to learn technical concepts quickly
- Valid driver's license (for occasional site visits)