Job Description
Launch your career with no experience required! Growth Dynamics Solutions is seeking motivated individuals for our immediate hire customer service positions in Fort Worth. We provide comprehensive paid training and career advancement opportunities. Join our dynamic team and start earning day one with competitive benefits including health insurance, 401(k), and paid time off. Apply now to secure your spot in our next training cohort!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues using proprietary CRM systems
- Document interactions accurately in customer databases
- Meet/exceed daily performance metrics (call volume, resolution rate)
- Collaborate with support teams to resolve complex issues
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for professionalism and customer satisfaction
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Reliable transportation to our Fort Worth training facility
- Pass background check and drug screening
- No previous experience required