Job Description
Join our award-winning team in Memphis as a Front Desk Receptionist and receive an immediate $2,500 sign-on bonus! We're seeking a polished professional to create exceptional first impressions at our state-of-the-art medical facility. This hybrid role combines in-person patient coordination with virtual administrative support, offering competitive pay and growth opportunities. If you thrive in fast-paced environments and excel at multitasking, apply today to jumpstart your career in healthcare administration.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate appointment scheduling and maintain electronic health records
- Handle multi-line phone systems and route communications appropriately
- Process insurance verifications and collect co-payments accurately
- Prepare correspondence and maintain confidential patient files
- Coordinate office supplies and facility maintenance requests
- Assist with patient education materials and resource distribution
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years experience in medical reception or customer service
- Proficiency in EMR systems (Epic or NextGen preferred)
- Exceptional communication and conflict resolution skills
- Ability to manage sensitive information with HIPAA compliance
- Strong multitasking abilities with attention to detail
- Professional appearance and courteous demeanor
- Basic knowledge of medical terminology