Job Description
Launch your career in hospitality with our comprehensive paid training program! Premier Hospitality Group is seeking a motivated Front Desk Receptionist to join our dynamic team in Albuquerque, NM. No prior experience required – we provide hands-on training to transform you into a hospitality professional. Enjoy competitive benefits, growth opportunities, and a supportive work environment at our award-winning downtown location.
What We Offer:
- 4-week paid training program covering reservation systems, guest relations, and office operations
- Health insurance, paid time off, and retirement plan options
- Career advancement paths to management roles
- Complimentary hotel stays and dining discounts
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle phone calls and manage reservation systems accurately
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance departments
- Address guest inquiries and resolve service issues promptly
- Perform administrative tasks including filing and data entry
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications (MS Office)
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and willingness to learn new systems
- Previous customer service experience preferred but not required
- Valid New Mexico driver's license (if applicable to position duties)