Job Description
Join our award-winning team at Sunrise Hospitality Group as a Front Desk Receptionist in the heart of Scottsdale! We're seeking enthusiastic, customer-focused individuals to be the first point of contact for our luxury resort guests. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy a vibrant work culture in Scottsdale's premier hospitality destination with competitive pay, benefits, and daily opportunities to make a positive impact.
Responsibilities
- Warmly welcome and assist all guests with check-in/check-out processes
- Manage phone calls and communications with professionalism
- Coordinate guest requests and amenities bookings
- Maintain accurate reservation and guest records
- Process payments and manage cash handling procedures
- Collaborate with housekeeping and maintenance teams
- Uphold resort standards for cleanliness and presentation
- Resolve guest inquiries with exceptional service
Qualifications
- High school diploma or equivalent (required)
- Outstanding communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic computer proficiency (we provide training)
- Punctual and reliable with professional appearance
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Customer service mindset with problem-solving aptitude