Job Description
Join our vibrant team at Elite Hospitality Group, where we blend Southern charm with modern professionalism. As a Front Desk Receptionist with flexible scheduling, you'll be the welcoming face of our premium New Orleans boutique hotel. Enjoy the unique opportunity to balance work and life with adaptable hours while delivering exceptional guest experiences in the heart of the French Quarter. We offer competitive pay, comprehensive training, and a supportive environment where your hospitality skills shine.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage multi-line phone systems and direct inquiries efficiently
- Coordinate reservations using property management software
- Handle guest requests and resolve issues with professionalism
- Maintain pristine reception area appearance and supplies
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer accurately
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, YieldPlanet)
- Exceptional communication and multitasking abilities
- Flexible availability including nights/weekends
- Strong problem-solving and conflict resolution skills
- Professional appearance and polished demeanor