Job Description
Are you the face of a company? Join Crescent City Hospitality Group as our new Front Desk Receptionist!
We are seeking a highly organized, professional, and charismatic individual to manage our front desk operations in New Orleans. As a pivotal part of our team, you will be the first point of contact for our clients and guests, ensuring a welcoming and seamless experience.
What You Will Do:
In this role, you will combine administrative precision with warm hospitality. You'll handle a variety of tasks that keep our office running smoothly, from managing communications to maintaining our professional environment. We offer a competitive salary and a supportive, modern workplace culture.
Responsibilities
- Guest Relations: Greet all visitors, clients, and employees with a professional and friendly demeanor, ensuring a positive first impression.
- Communication Management: Answer incoming calls, route them appropriately, and take accurate messages. Manage email correspondence with efficiency.
- Administrative Support: Handle incoming and outgoing mail, package deliveries, and coordinate facility maintenance requests.
- Scheduling: Assist in scheduling appointments and managing the executive calendar to ensure optimal time management.
- Office Management: Maintain the reception area and common spaces to ensure a clean, organized, and welcoming environment.
- Data Entry: Perform general clerical duties, including filing, data entry, and maintaining records with high accuracy.
Qualifications
- Experience: Minimum of 2 years of experience in a front desk, reception, or administrative support role.
- Education: High school diploma or GED required; Associate's degree preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Communication: Exceptional verbal and written communication skills; bilingual (English/Spanish) is a plus.
- Interpersonal: Strong customer service orientation with a polite and professional demeanor.
- Organization: Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.