Job Description
Are you the first face people see? Join Summit Business Solutions in Madison, WI!
We are seeking a highly organized, professional, and welcoming Front Desk Receptionist to join our dynamic team. In this role, you will be the heartbeat of our office, ensuring a smooth and positive experience for all visitors and employees. If you have a knack for multitasking and a passion for customer service, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00).
- Comprehensive health benefits package.
- Professional growth and development opportunities.
- A collaborative and supportive work culture in the heart of Madison.
Apply today to start your journey with us!
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all visitors, clients, and vendors, managing the front lobby area to ensure a positive first impression.
- Phone Management: Answer and screen incoming calls with a friendly demeanor, routing inquiries to the appropriate team members or taking detailed messages.
- Mail and Delivery: Sort and distribute incoming mail and packages efficiently to ensure timely delivery throughout the office.
- Appointment Scheduling: Manage the company calendar, scheduling appointments and meetings while coordinating with internal staff to avoid conflicts.
- Administrative Support: Perform general clerical duties such as data entry, filing, and maintaining office supplies inventory.
- Visitor Management: Issue visitor badges and maintain a secure log of all personnel entering and leaving the facility.
Qualifications
- Experience: Proven experience as a receptionist or in a front desk role (1-3 years preferred).
- Education: High school diploma or GED required; additional certification in business administration is a plus.
- Communication: Excellent verbal and written communication skills with a professional phone manner.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Interpersonal Skills: Exceptional customer service skills with the ability to remain calm and professional under pressure.
- Professionalism: A neat, professional appearance and a positive attitude.