Job Description
Are you a warm and organized professional looking for a rewarding opportunity in beautiful Honolulu? Island Hospitality Group is currently seeking a dynamic Front Desk Receptionist to join our award-winning team. We are dedicated to providing exceptional service and are looking for someone who embodies the true Aloha spirit.
In this role, you will be the welcoming face of our organization, managing a high-volume front desk environment. We pride ourselves on our commitment to employee satisfaction, offering competitive hourly wages and weekly paychecks. If you have a knack for communication and a passion for customer service, we invite you to apply today and become a part of our Ohana.
Responsibilities
- Guest Relations: Greet and welcome all visitors and clients with a friendly and professional demeanor.
- Communication Management: Answer, screen, and forward incoming phone calls and emails promptly and courteously.
- Administrative Support: Manage the front desk area, ensuring it remains organized, clean, and fully stocked.
- Scheduling: Assist with booking appointments and managing the company calendar to ensure smooth operations.
- Mail & Distribution: Sort, distribute, and process incoming and outgoing mail and packages efficiently.
- Information Desk: Provide accurate information to callers and visitors regarding company policies and services.
- Data Entry: Perform general clerical duties, including filing and maintaining digital records.
Qualifications
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Education: High school diploma or equivalent required.
- Skills: Strong interpersonal and verbal communication skills with a focus on the Aloha spirit.
- Technical Proficiency: Must be proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Organization: Ability to multitask, prioritize tasks, and maintain attention to detail in a fast-paced environment.
- Professionalism: Maintain a professional appearance and conduct at all times.
- Reliability: Must be reliable, punctual, and possess a valid driver's license.