Job Description
Join our dynamic team at Aloha Hospitality Group as a Front Desk Receptionist and be the first point of contact for our prestigious Waikiki resort guests. We're seeking a polished professional with exceptional communication skills to deliver world-class service in Hawaii's most iconic location. Enjoy competitive compensation, benefits, and the opportunity to work in paradise.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle multi-line phone systems and route inquiries appropriately
- Coordinate concierge services and activity bookings
- Maintain accurate reservation and guest records
- Process payments and manage cash drawer operations
- Assist with light administrative duties including filing and correspondence
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency in Opera PMS or similar hotel software
- Exceptional verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Basic computer skills (MS Office Suite)