Job Description
Join our award-winning healthcare team as an immediate hire Front Desk Receptionist! We're seeking a polished professional to create exceptional first impressions while managing critical administrative operations. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to thrive in a dynamic patient-centered environment.
Our ideal candidate combines exceptional interpersonal skills with meticulous organizational abilities. You'll be the face of our practice, handling everything from patient scheduling to insurance verification while maintaining a calm, welcoming atmosphere.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Process insurance verification and maintain accurate patient records
- Coordinate appointment scheduling and manage provider calendars
- Assist with patient registration and electronic health record (EHR) management
- Process payments and manage daily financial transactions
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years experience in medical/receptionist role
- Proficiency with EHR systems (e.g., Epic, Cerner) preferred
- Exceptional customer service and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Valid Missouri driver's license and reliable transportation
- HIPAA compliance knowledge required