Job Description
Join our dynamic team at Chandler Heights Medical Center as a Front Desk Receptionist and make an immediate impact! We're seeking a polished professional to be the first point of contact for our patients and visitors. This urgent opportunity offers a competitive hourly wage, comprehensive benefits package, and the chance to grow within our healthcare organization. If you thrive in fast-paced environments and excel at creating welcoming experiences, apply today and start your career tomorrow!
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining HIPAA compliance
- Answer multi-line phone systems, route calls, and take detailed messages
- Schedule appointments and manage electronic health records (EHR) systems
- Collect patient information, verify insurance, and process payments
- Maintain a clean, organized reception area and manage office supplies inventory
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential information with discretion and professionalism
Qualifications
- Minimum 1 year of front desk/reception experience in a healthcare setting preferred
- Proficiency with EHR systems (Epic or similar) and Microsoft Office Suite
- Exceptional communication skills and strong attention to detail
- Ability to multitask effectively in a high-volume environment
- Professional demeanor with outstanding customer service skills
- High school diploma or equivalent; college degree a plus
- Must pass background check and drug screening