Job Description
Join our dynamic healthcare team as an Immediate Hire Front Desk Receptionist at Albuquerque Medical Center. We're seeking a polished professional to deliver exceptional patient experiences through warm, efficient service. This pivotal role combines administrative excellence with compassionate patient interaction in our state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment. Apply today to start your rewarding career in healthcare administration!
Responsibilities
- Manage patient check-in/out processes with accuracy and empathy
- Answer multi-line phone system and route inquiries appropriately
- Schedule appointments using electronic health records (EHR) systems
- Collect and verify insurance information and patient data
- Maintain organized reception area and manage office supplies inventory
- Coordinate with clinical staff for seamless patient flow
- Process payments and maintain financial records
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service/reception experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Positive attitude with problem-solving aptitude