Job Description
Join our award-winning medical team as a Front Desk Receptionist in Plano, TX! We're urgently seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art facility. This critical role combines administrative excellence with warm hospitality in a fast-paced environment. Enjoy competitive benefits, career growth opportunities, and a supportive team culture. Apply today to become the face of our thriving practice!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling across 15+ providers
- Handle incoming calls and digital communications with professionalism
- Maintain accurate electronic health records and billing documentation
- Process insurance verifications and co-payments
- Support office inventory management and supply ordering
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years medical front desk/reception experience
- Proficiency in Epic EHR and Practice Management Systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail in documentation and billing
- HIPAA compliance knowledge
- Microsoft Office Suite expertise