Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and kickstart your career with an exclusive $1,500 sign-on bonus! We're seeking a polished professional to serve as the first point of contact for our state-of-the-art facility in Durham, NC. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. Apply today and become part of something extraordinary!
Responsibilities
- Manage front desk operations including patient check-in, scheduling, and insurance verification
- Handle multi-line phone system with exceptional call etiquette and message routing
- Maintain organized patient records and confidential documentation
- Coordinate with medical staff to ensure seamless patient flow
- Process payments, manage billing inquiries, and assist with financial counseling
- Uphold HIPAA compliance and maintain strict confidentiality standards
- Contribute to a positive office environment through proactive problem-solving
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience in healthcare setting
- Proficiency with scheduling software (e.g., Epic, Athenahealth) and MS Office Suite
- Exceptional communication skills and professional demeanor
- Ability to multitask in fast-paced environment with attention to detail
- Strong organizational skills with ability to manage confidential information
- Flexibility to work occasional evenings and weekends as needed