Job Description
Join our dynamic team at Premier Hospitality Group as a Front Desk Receptionist and be the first point of contact for our valued guests. We're urgently seeking a polished professional to deliver exceptional service in our upscale Laredo location. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions are recognized. Apply today to start your rewarding career in hospitality!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Answer multi-line phone calls and route inquiries appropriately
- Maintain accurate reservation systems and guest records
- Process payments and handle cash/credit transactions
- Coordinate with housekeeping and maintenance teams
- Uphold strict cleanliness and security standards
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in reservation software (Opera preferred)
- Exceptional communication and multitasking skills
- Ability to work flexible shifts including weekends
- Bilingual (English/Spanish) required
- Strong attention to detail and problem-solving abilities