Job Description
Join our award-winning team as a Front Desk Receptionist at Elite Hospitality Group! We're seeking a polished professional to be the first point of contact for our high-end clients. Enjoy a modern workspace, competitive benefits, and opportunities for career growth in El Paso's premier hospitality sector. If you excel in customer service and thrive in fast-paced environments, apply today!
Responsibilities
- Manage front desk operations including check-ins/check-outs and client scheduling
- Handle multi-line phone system with professional etiquette
- Coordinate with housekeeping and maintenance teams for seamless service
- Process payments and maintain accurate financial records
- Resolve client inquiries and complaints with exceptional problem-solving
- Update client databases and manage reservation systems
- Prepare daily reports and operational summaries
Qualifications
- High school diploma or equivalent required
- 2+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation software
- Exceptional communication and multitasking abilities
- Ability to work flexible shifts including weekends/holidays
- Strong attention to detail and organizational skills
- Bilingual (English/Spanish) preferred