Job Description
Join our prestigious downtown Richmond team as the first point of contact for our dynamic business community. We're seeking a polished Front Desk Receptionist to deliver exceptional guest experiences while managing administrative operations in a fast-paced corporate environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth within our award-winning hospitality group.
Responsibilities
- Manage multi-line phone systems with professional call routing and message handling
- Coordinate executive schedules and meeting room reservations using Outlook
- Process incoming/outgoing mail, packages, and deliveries with meticulous tracking
- Assist clients with check-in/check-out procedures and access badge management
- Maintain pristine reception area appearance and office supply inventory
- Collaborate with administrative team on event coordination and special projects
- Utilize CRM software for guest data entry and relationship management
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and conflict resolution skills
- Ability to multitask in high-pressure situations with composure
- Professional demeanor with polished business attire standards
- Valid Virginia driver's license and reliable transportation
- Flexible availability including occasional weekend/evening shifts
- Experience with VoIP phone systems and visitor management software