Job Description
Join our award-winning team at Premier Hospitality Group as a Front Desk Receptionist in the heart of Anaheim! We're seeking a polished professional to be the first point of contact for our high-end clients. Enjoy a supportive environment with growth opportunities, competitive benefits, and a prime location near Disneyland. If you excel in customer service and thrive in dynamic settings, apply today to become the welcoming face of our prestigious establishment!
Responsibilities
- Manage incoming calls, emails, and walk-in inquiries with exceptional professionalism
- Coordinate guest check-ins/check-outs using our proprietary reservation system
- Process payments and maintain accurate financial records
- Support administrative tasks including scheduling, filing, and document management
- Collaborate with cross-departmental teams to ensure seamless operations
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 2 years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive demeanor
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred