Job Description
Join our dynamic remote-friendly team at Madison Innovations Group as a Front Desk Receptionist! We're seeking a polished professional to be the face of our Madison office while supporting our hybrid workforce. This role blends on-site presence with flexible remote options, offering competitive compensation and comprehensive benefits. If you excel in creating exceptional first impressions and thrive in a collaborative environment, apply today to become part of our growing team!
Responsibilities
- Manage front desk operations including visitor greeting, call routing, and mail handling
- Coordinate office schedules, meeting room bookings, and equipment reservations
- Support hybrid team members with remote check-in procedures and tech assistance
- Maintain accurate visitor logs, security protocols, and office supply inventory
- Assist with administrative tasks including document preparation and data entry
- Collaborate with HR and department heads on onboarding logistics
- Represent company values through professional communication and problem-solving
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in fast-paced environments with minimal supervision
- Experience with hybrid work coordination tools (e.g., Slack, Zoom)
- Positive attitude with strong conflict resolution abilities
- Local Madison residency required for on-site presence