Job Description
Join our dynamic team at Lubbock Wellness Center as a Front Desk Receptionist! We're seeking a professional, customer-focused individual to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Lubbock. If you're passionate about creating exceptional experiences and thrive in a fast-paced healthcare setting, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and route incoming calls professionally
- Schedule appointments and maintain accurate calendars
- Process payments and insurance verification
- Maintain clean, organized reception area
- Assist with medical records management
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or reception experience
- Proficient with Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred