Job Description
Join our award-winning healthcare team as the first point of contact for patients at Riverside Wellness Center! We're seeking a polished Front Desk Receptionist to deliver exceptional customer service while managing a bustling medical office environment. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture where your contributions are valued. If you thrive in fast-paced settings and excel at creating positive first impressions, apply today!
Responsibilities
- Manage patient check-in/out procedures efficiently using electronic health records (EHR) systems
- Answer multi-line phone calls with professionalism and route inquiries appropriately
- Schedule appointments, coordinate calendars, and manage appointment reminders
- Collect and verify patient information, insurance details, and necessary documentation
- Maintain a clean, organized reception area with professional ambiance
- Process payments and handle financial transactions accurately
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years of front desk/reception experience in healthcare or professional services
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication and interpersonal skills with diverse populations
- Strong organizational abilities with attention to detail and multitasking aptitude
- Professional appearance and calm demeanor under pressure
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required