Job Description
Join our award-winning healthcare team in Henderson, NV as a Front Desk Receptionist! We're seeking a polished professional to serve as the first point of contact for patients, visitors, and staff. This is a direct hire opportunity offering competitive compensation, comprehensive benefits, and a collaborative environment where your administrative excellence truly makes a difference.
At Sunrise Medical Group, we pride ourselves on patient-centered care and operational efficiency. As our Front Desk Ambassador, you'll embody our commitment to exceptional service while managing critical administrative functions. If you thrive in dynamic settings, possess outstanding communication skills, and want to grow your career in healthcare administration, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone system and direct calls to appropriate departments
- Schedule appointments and maintain electronic health records (EHR) systems
- Process insurance verifications and collect patient payments
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain a clean, organized reception area and manage office supplies
- Resolve patient inquiries with professionalism and discretion
Qualifications
- Minimum 2 years experience in front desk or receptionist role
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Knowledge of medical terminology and insurance verification
- High school diploma or equivalent (college degree preferred)
- Flexibility to work occasional evenings/weekends as needed