Job Description
Join Milwaukee Community Services as an Entry-Level Weekend Customer Service Specialist and launch your career in a supportive environment! We're seeking enthusiastic individuals to provide exceptional service to our diverse community during weekend shifts. Enjoy flexible scheduling, competitive pay, and opportunities for professional growth while making a meaningful impact.
Why Work With Us?
• Paid training and skill development programs
• Health and wellness benefits for part-time staff
• Collaborative team culture focused on community engagement
• Clear advancement pathways to full-time roles
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate records using our CRM system
- Resolve client inquiries with empathy and efficiency
- Support weekend community outreach events and programs
- Collaborate with cross-functional teams to ensure service consistency
- Adhere to organizational policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Basic computer proficiency with MS Office Suite
- Strong verbal communication and active listening skills
- Ability to work independently and in team settings
- Flexibility to work Saturdays and Sundays (8am-4pm or 12pm-8pm)
- Positive attitude with problem-solving mindset
- No prior experience required – training provided!