Job Description
Launch your career with comprehensive paid training at GrowthEdge Solutions! We're urgently seeking motivated entry-level candidates in Jacksonville, FL. No experience required – we provide everything you need to succeed in our dynamic tech support environment. Join our innovative team and grow with industry leaders while serving diverse clients across the Southeast.
What You'll Gain:
- 4-week paid intensive training program
- 1:1 mentorship from senior professionals
- Certification opportunities
- Clear career advancement path
Responsibilities
- Complete all training modules with 95% proficiency
- Provide Tier 1 technical support to clients
- Document cases in CRM systems with 100% accuracy
- Collaborate with cross-functional teams on complex issues
- Adhere to company security protocols
- Participate in weekly skill-building workshops
- Support 50+ client accounts monthly post-training
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (Windows/Mac proficiency)
- Excellent verbal communication skills
- Ability to work flexible hours (including weekends)
- Pass background check and drug screening
- Valid Florida driver's license (client site visits)
- Willingness to obtain CompTIA A+ certification
- No prior experience necessary – training provided