Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals in Charlotte, NC to join our growing team as Entry-Level Technicians. No prior experience required – we provide all necessary training to set you up for success in a dynamic, supportive environment.
As a key member of our technical support team, you'll gain hands-on experience with cutting-edge systems while developing valuable skills in network administration, hardware troubleshooting, and customer service. Our 8-week paid training curriculum includes classroom instruction, mentorship from industry experts, and practical lab exercises.
Start immediately with our next training cohort and build a stable career path with competitive benefits, growth opportunities, and a collaborative workplace culture. Perfect for career changers, recent graduates, or anyone ready to enter the tech field.
Responsibilities
- Complete comprehensive technical training program covering network fundamentals, hardware diagnostics, and software installation
- Provide Tier 1 technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot computer systems and peripherals
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians to resolve complex problems
- Adhere to company security protocols and data handling procedures
- Participate in ongoing skill development workshops and certification prep
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and familiarity with operating systems
- Excellent written and verbal communication skills
- Ability to work in a team environment and follow instructions
- Reliable transportation and punctuality
- Passion for technology and willingness to learn new skills
- Customer service mindset with patience and empathy