Job Description
Launch your tech career with paid training and zero experience required! TechGrowth Solutions is seeking passionate Entry-Level IT Support Specialists for our San Jose headquarters and remote positions. Enjoy comprehensive training, mentorship from industry experts, and a clear growth path into cybersecurity, cloud computing, or systems administration. Join our innovative team and transform your potential into a thriving tech career.
Responsibilities
- Provide technical support via phone, email, and remote desktop
- Troubleshoot hardware/software issues for enterprise clients
- Document ticket resolutions in CRM systems
- Complete paid certification training modules
- Collaborate with senior engineers on complex cases
- Conduct basic network diagnostics and repairs
- Maintain knowledge base documentation
Qualifications
- High school diploma or equivalent (degree preferred)
- No prior tech experience required – training provided!
- Strong problem-solving and communication skills
- Basic computer proficiency (Windows/Mac OS)
- Ability to learn new technologies quickly
- Self-motivated with attention to detail
- Reliable internet connection for remote work