Job Description
Ready to launch your tech career tomorrow? InnovateTech Solutions is urgently hiring entry-level Tech Support Specialists in Seattle! We offer comprehensive paid training and immediate start for motivated candidates. Join our dynamic team in the heart of Seattle's tech hub and gain hands-on experience with industry-leading systems. No prior experience required—just your enthusiasm and eagerness to learn!
Responsibilities
- Provide technical support via phone, email, and chat
- Troubleshoot hardware/software issues for enterprise clients
- Document cases using ticketing systems
- Collaborate with senior engineers on complex issues
- Complete certification training modules
- Maintain customer satisfaction metrics
Qualifications
- High school diploma or equivalent
- Basic computer literacy
- Strong problem-solving abilities
- Excellent written/verbal communication
- Ability to work flexible shifts
- Valid Washington State ID